As a large organisation with 3,500 employees, operating both public and commercial services, we have always been impressed by the ability of Alison Cumpsty Associates to deliver relevant and meaningful training events to ALL our employees.
Their flexibility, willingness and ability to deliver training that matches the audience is a tribute to their skills and calibre. From Chief Officers to cleaners, teachers to toilet attendants - Alison and her associates have helped them all to truly understand about diversity and equal opportunities.
In the five years we have been working with Alison Cumpsty Associates, literally thousands of our employees have benefited from the knowledge and expertise of her and her associates.
I have no hesitation at all in recommending them - to either private or public sector.
David Kreikmeier-Watson
Equalities Manager, The City of London Corporation HR Unit
Alison Cumpsty and her associates have worked with the LSE Staff Development Unit since we were formed in January 1998. Throughout the long period of our association, she has delivered a wide range of high-quality interventions, to include open and closed group sessions, one to one coaching, as well as developing new provision for us for specific work roles like departmental managers. Her areas of expertise are broad and include equality and diversity, assertiveness and recruitment skills. She invites universally positive feedback and praise and comes highly commended by this demanding world-class organisation.
Chris Connelley
Staff Development Manager, The LSE
Alison is one of our regular coaches and I think this is primarily because she is able to create an immediate trust and rapport with staff and in a very subtle way is able to draw on her in depth experience and practice in such areas as performance management, assertiveness and diversity. This approach has been much appreciated by her coaching clients.
Jackie Kernaghan
Coaching Academy, The LSE
We at The Learning Development Centre (Wandsworth Borough Council) have used Alison Cumpsty for our Effective Team Leadership and Assertive Communications Skills courses for the past 10 years. The courses are always very well received and enjoyed by the participants. At the end of the courses happy sheets are completed and scores of Very Good are the norm. On a recent Effective Team Leadership a participant remarked, “best trainer I ever had”. Alison is an approachable and flexible trainer who is able to alter her material according to our and individual’s requests on the course. This is essential to our operation, as we have to balance the individual’s personal needs with the reason for them going on the course that are not always the same. Alison’s ability to cope with such conflicting interests has resulted in more people wanting to do her courses.
Agostinho de Jesus
Training Administrator, LDC Wandsworth Borough Council
Alison has worked with Hounslow for the past 6 years delivering high quality and effective assertiveness training to both male and female staff within the Council. She has also coached individuals to develop their assertiveness skills and their confidence. Alison is extremely knowledgeable and skilled and has a very supportive and empathetic style that enables participants to feel safe to work on what are often challenging work and personal issues.
Hounslow finds this course to be very effective at an organisational as well as an individual level as staff feel supported and valued for the investment in their personal and professional development.
Some comments made by participants on one of Alison’s recent courses:
- "Useful for overall confidence and working on difficult/conflict situations"
- "Excellent trainer. Useful for your confidence and overall development"
- "All employees should attend the course"
Denise July
Organisational Development Manager, Hounslow Borough Council